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Staff Isolation

Please bear with us - we have several staff isolating and as such we have staff covering reception who don't usually work in that area of the practice. This is alleviate pressure and to ensure service for patients in not affected.

"If I die it will be your Fault" - Anti-abuse campaign. 

Please see the link below, these are just some of the comments and abuse GP Practices receive on a daily basis.

"If I die it will be your Fault" - Campaign


Access to the Surgery

The safety of both our patients and staff is of paramount importance and we would like to request that face coverings should be worn by patients whilst in the Practice, in-line with government guidance for an indoor setting, to help reduce the spread of Covid-19.  This will remain in place after 19th July and we request that all patients, who are able to do so, follow this guidance to protect those who are more vulnerable.  Please speak to a member of the Practice team if you are exempt from wearing a face covering or wish to discuss any concerns. We will continue to use telephone triage, bringing in those patients who need to be seen, and screening patients for Covid symptoms at the door. 

As of 13/03/2020,and continuing after the 17.05.2021 physical access to the surgery will only be given if you have a pre-booked appointment and you do not have a recent cough, fever or are short of breath. The phone lines are open as normal. If you need an appointment, you need to phone the surgery first to be triaged over the telephone by a clinician. Due to the current situation, our practice will no longer be making appointments at reception.

Practice announcement on Access to the Surgery from 17 May 2021

If you need to book an appointment (telephone triage calls ONLY at present), Please ring the practice on 01952 630500  

For further information following the change on the 19.07.2021 to government rules to social distancing please see following link.  

https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/using-the-nhs-and-other-health-services/


How to order your medication through the Prescription Ordering Direct (POD) Team.

The links below include details on how to order your medication through the POD team.  You can call them between 8am and 5pm Mon-Fri excluding bank holidays on 01952 580350 or, alternatively you can email your request to them: tw.pod@nhs.net

 

https://www.shropshiretelfordandwrekinccg.nhs.uk/your-health/local-services/prescription-ordering-service-pod-2/

POD Frequently Asked Questions (FAQs) - Shropshire, Telford and Wrekin CCG

 

PLEASE NOTE: WE DO NOT ACCEPT REPEAT PRESCRIPTION REQUESTS AT THE SURGERY.

The link above “POD Frequently Asked Questions” includes information on what if I don’t want to or am unable to use POD.


COVID 19 (CORONAVIRUS)

There are different tests you can get to check if you have coronavirus (COVID-19). The test you need depends on why you're getting tested.

The 2 main tests are:

PCR tests – mainly for people with symptoms, they're sent to a lab to be checked

rapid lateral flow tests – only for people who do not have symptoms, they give a quick result using a device similar to a pregnancy test

Both tests are free.

 

If you have symptoms of COVID-19

Get a PCR test as soon as possible if you have any of these symptoms:

a high temperature

a new, continuous cough

a loss or change to your sense of smell or taste

You and anyone you live with should stay at home until you get your test result. Only leave your home to have a test.

Anyone in your childcare or support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.

“A link to the Government website on Covid-19 guidance, which test do I need and when”

https://www.nhs.uk/conditions/coronavirus-covid-19/testing/get-tested-for-coronavirus/

For all COVID-19 information please select "Coronavirus Advice" from the menu at the bottom of the page.


Coronavirus Vaccination Status Letter

We are unable to provide a Coronavirus vaccination status letter here at the surgery. Please follow the link below for more information on how to obtain this.

Get your Coronavirus Vaccination status letter

You can also download NHS app to view your Covid Vaccination History. This is the App the Government recommend, This Takes minutes to download and you can also do the ID using Facial Recognition / Scanning ID documents.

https://www.gov.uk/guidance/demonstrating-your-covid-19-status

Or you can use Patient Access,

https://support.patientaccess.com/medical-record/covid-19-vaccination-card


Online Consultations

You can now access our Online Triage Service, please follow the link below for more details

Online Consultations


GP Extended Opening Hours Appointments

GP Practices across Telford & Wrekin, including Dawley Medical Practice, are participating in the delivery of the national extended hours service which allows patients to be able to see a local GP, nurse or other healthcare professional for extended hours pre-bookable appointments including in the evenings and at weekends. These appointments will be available at any GP practice in the Telford area (Subject to availability).

Extended Hours Hub

Monday to Friday 6:30pm - 8:00pm

and

Weekends and Bank Holidays 8:00am - 8:00pm

Contact number: 01952 661199


Partners in Care

Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.

We are forward thinking and have a proactive approach to preventative medicine. We are a well equipped practice and use the latest technology which enables us to offer a variety of in-house services.  Our modern pleasant building offers both ample free parking and disabled access.


Register for Patient Access

What is Patient Access?

With Patient Access, you can now access your GP services at home,  work or on the move - wherever you can connect to the internet.  What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

1. Order repeat prescriptions

2. Update your address and telephone numbers

3. View your medical record

4. Create a personal health record (iOS8 only)

Please use this link:-

https://patient.emisaccess.co.uk/account/login 

Once you have done this you will need to attend the surgery with 2 forms of ID one will need to be a photo such as a passport.  We will then be able to activate your account. 


Support 

I am pleased to share with you the attached promotional material for our new Suicide Bereavement Service which can be forwarded as appropriate to your networks and partners.

Referrals are accepted from anyone affected by a death by suicide or suspected suicide that feels they could benefit from some additional help.

Referrals can be made either via self-referral or from someone acting on a person’s behalf (following consent) such as by a GP, police or other support services/agencies.

Contact details for the Shropshire service are as follows:


(Site updated 19/07/2021)
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