PROBLEMS WITH ACCESS TO THE PRESCRIPTION ORDERING DIRECT
We have been made aware of issues with accessing the Prescription Ordering Direct via their telephone line. They are experiencing a high volume of calls due to staff sickness and COVID Isolation. Please be patient with them, your call will be answered. Alternatively you can email your request to them: email@example.com.
PLEASE NOTE: WE DO NOT ACCEPT REPEAT PRESCRIPTION REQUESTS AT THE SURGERY.
COVID-19 VACCINATION PROGRAMME
You will have heard in the news that NHS England have started to administer the Covid-19 Vaccination. There is no need to contact us to make an appointment to be vaccinated. Patients will be contacted as the vaccine programme is rolled out in a phased way. PLEASE DO NOT CONTACT THE SURGERY REGARDING THIS.
When you receive an invitation to book, please act on it and ensure you attend your appointments when they are arranged.
Please see the Government's website for the order of priority in which people will be vaccinated here.
The following leaflets explains why there may be a delay in receiving your appointment:
Why Do I Have to Wait?
Covid 19 Guide for Adults
FLU CLINICS 2020
We are now booking appointments for the 2020 flu season, please enquire at reception for an appointment.
CLINICS ARE BY APPOINTMENT ONLY SO PLEASE DO NOT ATTEND THE SURGERY IF YOU DO NOT HAVE AN APPOINTMENT.
We will be adhering to strict social distancing rules and as such we ask that you wear a face covering and/or visor.
PLEASE NOTE: If you are aged 50-64 and DO NOT normally receive a flu vaccination, you will be invited in late November/December.
COVID 19 (CORONAVIRUS)
For all COVID-19 information please select "Coronavirus Advice" from the menu at the bottom of the page.
Practice Announcement 13.03.2020 / 01.08.2020.
As of 13/03/2020, physical access to the surgery will only be given if you have a pre-booked appointment and you do not have a recent cough, fever or are short of breath. The phone lines are open as normal. If you need an appointment, you need to phone the surgery first to be triaged over the telephone by a clinician.
As of 01.08.2020 The Surgery will no longer accept paper Prescriptions, If you have a prescription request you will need to Contact POD (Prescription Ordering Direct) 01952 580350 Or Online Via Patient Access (details of how you can register for this can be found here)
Many Thanks for your understanding Dawley Medical Practice.
In the interests patient and staff safety, the Partners have requested that patients and visitors wear a face covering whilst on practice premises. Many thanks for your support and co-operation.
Due to the current situation, our practice will no longer be making appointments at reception.
If you need to book an appointment (telephone triage calls ONLY at present), Please ring the practice on 01952 630500.
You can now access our Online Triage Service, please follow the link below for more details
Practice Announcement Re: Staff Changes
Please see the below letter from the Partners:
GP Extended Opening Hours Appointments
GP Practices across Telford & Wrekin, including Dawley Medical Practice, are participating in the delivery of the national extended hours service which allows patients to be able to see a local GP, nurse or other healthcare professional for extended hours pre-bookable appointments including in the evenings and at weekends. These appointments will be available at any GP practice in the Telford area (Subject to availability).
Extended Hours Hub
Monday to Friday 6:30pm - 8:00pm
Weekends and Bank Holidays 8:00am - 8:00pm
Contact number: 01952 661199
Partners in Care
Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.
We are forward thinking and have a proactive approach to preventative medicine. We are a well equipped practice and use the latest technology which enables us to offer a variety of in-house services. Our modern pleasant building offers both ample free parking and disabled access.
Register for Patient Access
What is Patient Access?
With Patient Access, you can now access your GP services at home, work or on the move - wherever you can connect to the internet. What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
1. Order repeat prescriptions
2. Update your address and telephone numbers
3. View your medical record
4. Create a personal health record (iOS8 only)
Please use this link:-
Once you have done this you will need to attend the surgery with 2 forms of ID one will need to be a photo such as a passport. We will then be able to activate your account.
(Site updated 07/01/2021)