**Telephone system issue 04/08/2020**

We have been made aware of an intermittent issue with our phone system that is affecting outgoing calls from the surgery. BT are aware of the problem and will be resolving this shortly. Apologies for any inconvenience this may cause. (We have not been made aware of any issues affecting incoming calls and this service is running as normal)

COVID 19 (CORONAVIRUS)

For all COVID-19 information please select "Coronavirus Advice" from the menu at the bottom of the page.

Practice Announcement 13.03.2020  / 01.08.2020.

As of 13/03/2020, physical access to the surgery will only be given if you have a pre-booked appointment and you do not have a recent cough, fever or are short of breath. The phone lines are open as normal. If you need an appointment, you need to phone the surgery first to be triaged over the telephone by a clinician.

As of 01.08.2020 The Surgery will no longer accept paper Prescriptions, If you have a prescription request you will need to Contact POD (Prescription Ordering Direct) 01952 580350 Or Online Via Patient Access (details of how you can register for this can be found here

Many Thanks for your understanding Dawley Medical Practice.


Face Coverings

In the interests patient safety, the Partners have requested that patients and visitors wear a face covering whilst on practice premises. Many thanks for your support and co-operation.


Appointments

Due to the current situation, our practice will no longer be making appointments at reception.

If you need to book an appointment (telephone triage calls ONLY at present), Please ring the practice on 01952 630500.


Practice Announcement Re: Staff Changes

Please see the below letter from the Partners:

Patient Announcement


GP Extended Opening Hours Appointments

GP Practices across Telford & Wrekin, including Dawley Medical Practice, are participating in the delivery of the national extended hours service which allows patients to be able to see a local GP, nurse or other healthcare professional for extended hours pre-bookable appointments including in the evenings and at weekends. These appointments will be available at any GP practice in the Telford area (Subject to availability).

Extended Hours Hub

Monday to Friday 6:30pm - 8:00pm

and

Weekends and Bank Holidays 8:00am - 8:00pm

Contact number: 01952 661199

 


Partners in Care

Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.

We are forward thinking and have a proactive approach to preventative medicine. We are a well equipped practice and use the latest technology which enables us to offer a variety of in-house services.  Our modern pleasant building offers both ample free parking and disabled access.


Register for Patient Access

What is Patient Access?

With Patient Access, you can now access your GP services at home,  work or on the move - wherever you can connect to the internet.  What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

1. Order repeat prescriptions

2. Update your address and telephone numbers

3. View your medical record

4. Create a personal health record (iOS8 only)

Please use this link:-

https://patient.emisaccess.co.uk/account/login 

Once you have done this you will need to attend the surgery with 2 forms of ID one will need to be a photo such as a passport.  We will then be able to activate your account. 

(Site updated 11/08/2020)
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