Welcome to Dawley Medical Practice

Prescription ordering Direct team (POD) is closing.

As you may be aware the Prescription ordering Direct team (POD) is closing.
Dawley practice and our patients will be in the first group to have the POD service removed.
From 13 October 2025 you will no longer be able to use POD to order your prescriptions.
You will need to use NHS App; Patient Access; your pharmacy; the practice online request service; our new email-address to follow, Practice phone line 01952 630500 and selecting prescriptions option 2 -this service will be open 9am to 5pm Monday to Friday.
This is a significant change with very little notice given to both the Practice and patients. Please bear with us during this change, particularly as we have been given no additional staff or funding to take this on.
Where possible, please use NHS App and other online options as our phone lines will be busier
We will be sending out further messages on using NHS App, the new email address for ordering and how we can support you.
Please help us and continue to use POD until Monday 13 October.
 
https://digital.nhs.uk/services/nhs-app/toolkit/walk-through-videos#:~:text=When%20you%20open%20the%20NHS,the%20NHS%20App%20video%20transcript
Armed Forces

'With you' for the Armed Forces Community

'with you every step of the way'

A free and confidential service for veterans and members of the UK armed forces community affected by drugs, alcohol and mental health.

Our Veteran and Armed Forces drop in service is now LIVE!

To find out more about how we can support you, come and meet with our dedicated Veteran Leads and discover what the Armed Forces community can do for you. No appointment necessary, just come on in!

To find out more, click here.

 

Armed Forces

NHS England you and your general practice

NHS England has published a document outlining what you can expect from your GP practice, as well as what you can do as a patient to get the most from the National Health Service.
All GP practices are required to include a link to this document on their website. It covers important topics such as:
  • How to contact the practice
  • What to do in an emergency
  • Your right to choose which hospital or clinic you are referred to
You can access the document via the link below.
If you have any questions, please contact our reception team in the first instance. If they’re unable to help, they will refer you to the appropriate colleague or manager.
https://www.england.nhs.uk/publication/you-and-your-general-practice/
 
Your Practice Charter.pdf

Emergency Department

Our mission is to strive for the highest possible standards of quality personal care

Our mission is to strive for the highest possible standards of quality personal care in which you are treated with dignity, respect and in strict confidence. Principles of equality and non-discrimination, regardless of race, religion, beliefs, gender or sexual orientation, are very important to all of us.

We are forward thinking and have a proactive approach to preventative medicine. We are a well equipped practice and use the latest technology which enables us to offer a variety of in-house services.  Our modern pleasant building offers both ample free parking and disabled access.

Did you know there's a free app to help you manage your condition and tells you what other support is available to you.  

''Free myrecovery app"

Click HERE for a Video  

 

Please ask our reception staff if you'd like further details

Page last reviewed: 06 October 2025
Page created: 12 July 2024