[Last Updated 04/05/2020]
Keep up to date with the latest Coronavirus advice here.
The NHS in Shropshire and Telford & Wrekin and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Information for the public is available at gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
Dawley Medical Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Telford and Wrekin Local Authority have set up a community helpline to access help during the Coronavirus Pandemic. Volunteers are available to help with shopping, dog walking or collecting prescriptions. They are also on hand to provide someone to speak to for people who are lonely whilst in lockdown.
Please register online using the link below:
Shielding Advice FAQs (Letters from NHS England)
We have been receiving a number of enquiries regarding shielding letters from NHS England.
If you feel you should have received a letter but haven't as of yet, you can fill in the form on the Government's website and we will be informed of this for the GP to review. Please follow the link below:
The below document has some FAQ which you may find useful:
Shielding Letters FAQs
Prescription Advice 18/03/2020
We have become aware that during the Coronavirus Outbreak, that patients have been over ordering and ordering their prescriptions early. We can reassure our patients that there have been no changes in the way to order prescriptions, or in the timelines and the amount of prescriptions being prescribed. Please ensure that you do not order too early, as any such requests will result in the request being rejected and cause unnecessary work for all involved. We would like to thank you for your help in this matter.
Coronavirus and Pregnancy
Please see the below link from the Royal College of Obstetricians & Gynaecologists for the latest information regarding Coronavirus.
Tests are available to book via the government website
We understand there has been misleading advice circulating regarding GP supply of "rescue packs" for asthma. This is incorrect and we ask that you order your medication in the normal way.