Coronavirus Advice

Coronavirus Advice

[Last Updated 09/12/2020]

Keep up to date with the latest Coronavirus advice here.

Guidance for Parents/Carers During Coronavirus

The Royal College of Paediatrics and Child Health (RCPCH) has issued guidance for parents/carers during coronavirus.

Guidance for parents/carers of babies during coronavirus

Guidance for parents/carers during coronavirus

Breast Screening is Restarting

Breast Screening is restarting, if you are due to have a Breast Screening appointment, this will be sent to you in due course. If you are overdue and haven't received an appointment for this please contact the practice secretaries. Please see below for a Q&A from the Breast Screening Office.

Breast Screening Q&A


The NHS in Shropshire and Telford & Wrekin and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Information for the public is available at

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at

There are different tests you can get to check if you have coronavirus (COVID-19). The test you need depends on why you're getting tested.

The 2 main tests are:

PCR tests – mainly for people with symptoms, they're sent to a lab to be checked

rapid lateral flow tests – only for people who do not have symptoms, they give a quick result using a device similar to a pregnancy test

Both tests are free.


If you have symptoms of COVID-19

Get a PCR test as soon as possible if you have any of these symptoms:

a high temperature

a new, continuous cough

a loss or change to your sense of smell or taste

You and anyone you live with should stay at home until you get your test result. Only leave your home to have a test.

Anyone in your childcare or support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.

Dawley Medical Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Community Helpline

Telford and Wrekin Local Authority have set up a community helpline to access help during the Coronavirus Pandemic. Volunteers are available to help with shopping, dog walking or collecting prescriptions. They are also on hand to provide someone to speak to for people who are lonely whilst in lockdown.

Please register online using the link below:

Shielding Advice FAQs (Letters from NHS England)

We have been receiving a number of enquiries regarding shielding letters from NHS England.

If you feel you should have received a letter but haven't as of yet, you can fill in the form on the Government's website and we will be informed of this for the GP to review. Please follow the link below: 

The below document has some FAQ which you may find useful:

Shielding Letters FAQs

Prescription Advice 18/03/2020

We have become aware that during the Coronavirus Outbreak, that patients have been over ordering and ordering their prescriptions early. We can reassure our patients that there have been no changes in the way to order prescriptions, or in the timelines and the amount of prescriptions being prescribed. Please ensure that you do not order too early, as any such requests will result in the request being rejected and cause unnecessary work for all involved. We would like to thank you for your help in this matter. 

Coronavirus and Pregnancy

Please see the below link from the Royal College of Obstetricians & Gynaecologists for the latest information regarding Coronavirus.

Useful links

Covid Testing

Tests are available to book via the government website

'Rescue Packs'

We understand there has been misleading advice circulating regarding GP supply of "rescue packs" for asthma. This is incorrect and we ask that you order your medication in the normal way.

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